FN
Finacle Retail Core
DegradedIngestedPinnacle Bank India production · Owned by Arjun Reddy
Sync degraded: extraction lagging 3 hours behind production.
Cause: Theobald connector encountering ODP authorization issue on table KNA1. Escalated to SAP Basis team at 9:47 AM. Expected resolution: 12:00 PM.
Connection summary
- System
- Finacle
- Version
- 11.10
- Instance type
- Production
- Region
- Mumbai
- Connection mode
- Ingested via Theobald
- Authentication
- Service principal · Azure Key Vault
- Established
- 12 March 2024
Sync configuration
- Schedule
- Every 15 min (business hours)
- Off-hours
- Hourly
- Extraction method
- Theobald Xtract Connector (SAP-compliant)
- CDC enabled
- Yes
- Throttling
- Adaptive
- Post-extract validation
- Row count + checksum
Health metrics (30 days)
- Uptime
- 99.7%
- Avg sync duration
- 4 min 12 sec
- Recent failures (7d)
- 2
- Avg volume per sync
- 4.2 GB
- Tables tracked
- 142
- Active alerts
- 1 (degraded)
Downstream impact
6 data products depend on this source.