⌘K

Unify

Resolve entities, harmonize references, and manage hierarchies across the Pinnacle Financial Group estate.

Unified customer records
8.7M
from 14.2M source records · 38% deduplication
Unified suppliers
47,820
from 84,300 records across 4 SAP instances
Unified products
12,400
from 18,700 source SKUs
Unified employees
324,000
Workday, Oracle EBS + 3 acquired-entity HR systems

Entity workspaces

Most active workspace

Customer

Retail, corporate, NBFC, insurance

8.7M

unified records

Match accuracy
96.4%
Last run
14 min ago
Pending
47 decisions
Open workspace

Supplier and Vendor

Across 4 SAP regional instances

47,820

unified records

Match accuracy
94.1%
Last run
2 hr ago
Pending
18 decisions
Open workspace

Product

Banking, insurance, investment

12,400

unified records

Match accuracy
98.2%
Last run
6 hr ago
Pending
4 decisions
Open workspace

Employee

Workday + 3 acquired-entity HR systems

324,000

unified records

Match accuracy
99.1%
Last run
Daily 3:00 AM
Pending
0
Open workspace

Beneficial Owner

UBO, KYC linkage

18,400

unified records

Match accuracy
92.7%
Last run
4 hr ago
Pending
23 decisions
Open workspace

Branch and Agent

Branch network and DSA partners

4,847

unified records

Match accuracy
99.8%
Last run
Weekly
Pending
0
Open workspace

Household

Derived from customer entity

5.2M

unified records

Last run
1 hr ago
Pending
12 decisions
Open workspace

Account and Loan

Across retail, corporate, NBFC

24.7M

unified records

Match accuracy
97.8%
Last run
18 min ago
Pending
6 decisions
Open workspace

Reference data and hierarchies

Reference data sets

47 registered: Country, Currency, IFSC, MICR, GL accounts, MCC, BIC, NAICS, Product codes.

7 unmapped valuesrequiring steward attention

Hierarchies

14 active: Organizational, Cost center, Customer household, Product taxonomy, Branch hierarchy.

3 active conflictsin current quarter close

Recent unification activity

SY
System auto-merged 234 customer records via PAN match
9:33 AM
SK
Sandeep Krishnan approved fuzzy match Apex LOS → existing identity (92.1%)
9:09 AM
SY
System ran resolution on customer entity · 247K candidates evaluated
9:01 AM
KI
Kavita Iyer merged 47 supplier records across 3 SAP regional instances
8:48 AM
SY
System detected 7 unmapped GL account codes (Pinnacle Corporate)
8:31 AM
AD
Anjali Desai resolved hierarchy conflict in Pinnacle Corporate cost center mapping
Yesterday 5:42 PM
SY
System computed 5.2M households from unified customer base
Yesterday 4:18 PM
PM
Priya Menon approved 89 high-confidence customer merges (auto-applied)
Yesterday 12:34 PM