Connections
32 systems across 7 categories, feeding the Pinnacle Financial Group estate
Salesforce Financial Services Cloud
Production org
ServiceNow
Pinnacle ITSM instance
Workday HCM
Pinnacle India tenant
Microsoft Dynamics 365
Sales module (Pinnacle Securities)
Atlassian Jira
Engineering operations
Confluence
Policy and runbook documentation
HubSpot Marketing
Pinnacle Bank acquisition campaigns
Zendesk
Customer support tickets
Finacle Retail Core
Pinnacle Bank India production
Finacle Corporate
Pinnacle Corporate platform
TCS BaNCS
Apex Capital legacy core (NBFC, acquired 2023)
Murex
Pinnacle Corporate treasury
FIS CardPro
Credit card management (mainframe)
Apex LOS
NBFC origination platform
NPCI UPI Switch
UPI transaction logs
SWIFT Alliance
International messaging
Pinnacle Life Policy Admin
Insurance policy administration
Pinnacle SAP S/4 HANA (India)
Finance and procurement
Pinnacle SAP ECC (Singapore)
Singapore operations finance
Oracle EBS R12
Pinnacle Life policy admin sub-ledger
Teradata Enterprise DW
Legacy reporting warehouse (sundown in progress)
PostgreSQL
Pinnacle Bank operational data store
SharePoint Online
Policy library, regulatory submissions, internal memos
Azure Blob Storage
Loan origination document scans
AWS S3
Customer correspondence archive
Microsoft Fabric (Pinnacle Production)
Primary lakehouse
Databricks Unity Catalog
Risk and advanced analytics workspace
Snowflake Horizon
Finance and treasury reporting warehouse