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Settings

Workspace configuration, identity, service delivery and environments for Pinnacle Financial Group.

Ownership routing matrix

Installed by ERP Master Data Quality Agent
Every master data finding is routed to a single accountable owner and a review forum. Findings without an owner are the reason data quality programmes stall, so this matrix must be complete before a scan is scheduled.
RuleDomainFinding typeAccountable ownerReview forum
RM-01CustomerCompleteness gap (RULE)
RM-02CustomerBehavioural anomaly (ML)
RM-03CustomerDuplicate cluster (ENTITY)
RM-04VendorTax / statutory field gap (RULE)
RM-05VendorDuplicate cluster (ENTITY)
RM-06MaterialClassification / UoM gap (RULE)

Owners

Sandeep Krishnan
Head of Dealer Operations
Customer
Kavita Iyer
Customer Master Steward
Customer
Ramesh Pillai
Procurement Master Data Lead
Vendor
Anjali Desai
Finance Controller — Payables
Vendor
Vinod Rathi
Materials & Services Governance
Material
Priya Menon
Chief Data Office
All

Escalation policy

Critical findings unacknowledged after 3 working days escalate to the Chief Data Office.
Findings confirmed but uncorrected after 30 days are tabled at the monthly governance forum.
Rejected findings are sampled quarterly to check for systematic false positives.